About ErgoCanada

Our Origins

ErgoCanada is a division of Micwil Group of Companies Ltd., a provincial corporation formed on January 1, 2008, and operating in Saskatoon, Saskatchewan. Our original company name was Micwil Computer Consulting, which reflected our initial business model of providing dedicated computer sales, service, upgrades, training, and troubleshooting. Our commitment to a high level of customer service and belief in personalized attention for every client has always been an integral component of our business philosophy. As Micwil Computer Consulting became increasingly specialized in the area of ergonomics and ergonomic products, we decided to form a new division exclusively dedicated to these products.

Who We Are

ErgoCanada.com was launched on March 1, 2000, providing an ergonomics portal for the company with a focus on ergonomic products for computer workstations. Our goal for this division is to work collaboratively not only with ergonomics professionals but also with anyone seeking information on ergonomic products in Canada. We achieve this by providing an objective source of information on these products, independent of the manufacturers. The range of ergonomic products we address is one of the most comprehensive in the world, offering detailed information on the ergonomic benefits, features, and technical specifications of each product. This allows visitors to our website or those who call us to research potential product choices to determine which is right for them. In consultation with ergonomics professionals and their clients, we continually seek to increase our understanding of the applications of ergonomic products and their effectiveness in meeting specific goals.

Our Philosophy

One of the most difficult challenges facing an ergonomics professional, or one of their clients seeking ergonomic products, is finding a single information source where the products can be easily compared. We continually add to our range of products to ensure that we offer any product available anywhere in the world here in Canada. We are the definitive source in Canada for information on ergonomic products, being the best website in Canada for researching them. We work in conjunction with ergonomics professionals to provide relevant information to improve their assessments and refer our visitors to our Ergonomic Professional Locator Service if they wish to have a full ergonomic assessment.

We are the Canadian arm for many specialty input device and ergonomic furniture and accessory manufacturers, providing them with a fulfillment solution (i.e., distribution throughout Canada through a variety of partners). In addition, we act as a technical support center, manufacturer representative, warranty depot, and customer service center for their Canadian customers. If you are a manufacturer and would like more information, please visit our Corporate Site.

Our Facilities

Unlike many companies that have abandoned the "bricks and mortar" model, we have made a conscious decision not to be known solely as a virtual entity in cyberspace. Below, you can see a picture of ErgoCanada's current office and warehouse complex in Saskatoon. We have two large showrooms that allow for in-person interaction with all the products we handle in a non-retail environment. In addition, we have offices for all our staff and, of course, a large warehouse in which we typically keep enough product to meet the demands of all of Canada for a 3- to 6-month period.

The Micwil Building (pictured below) is at 102 Wheeler Street in Saskatoon, in the commercial area north of the Silverwood golf course. Please call for an appointment if you would like to visit our facility.

Maintaining Inventory

Rather than adopting the increasingly prevalent "just in time" approach to stocking products, we believe in stocking products "just in case." Smaller manufacturers can often face production issues or delays that result in supply problems. We routinely insulate the Canadian marketplace from the vagaries of production by maintaining enough stock to cover temporary shortages that manufacturers may experience.

When it comes to ergonomic products, timing is often essential, as individuals may be unable to work (or return to work) without the necessary products. This is why we keep all our products in stock in our Saskatoon warehouse, allowing us to offer express next-day delivery to most locations in Canada when needed. This ensures that a lack of product availability should never impede addressing urgent ergonomic requirements.

Our Team

President / CEO / Founder

Michael Craggs, BA, JD, holds degrees in Economics, Political Studies, and Law, and has been involved in the industry since 1989. His decades of experience in handling ergonomic products have given him a deep understanding of the effectiveness, considerations, and applications of various devices. He has contributed to the design and development of many ergonomic products, providing ongoing input to manufacturers to improve and enhance current product lines, as well as to identify and target new avenues. He has been interviewed by various publications and media and is often asked to speak at conferences and meetings on the topic of ergonomic products and the ergonomics industry.

COO

David Soltys brings over 30 years of experience in IT distribution and corporate management to Micwil. He has had the pleasure of representing hundreds of manufacturers across diverse customer communities, including federal government, SMBs, enterprise corporations, major retail, and healthcare, among others. In addition to overseeing operations at Micwil Group, Dave also serves as a direct backup and collaborator for the CEO.

ErgoCanada has a team of long-term dedicated employees who ensure that we provide Canadians with objective information and analysis of ergonomic products. They know how to ask the "right" questions to help identify the ergonomic product (if any) that has the best chance of meeting each individual’s expectations. Our entire staff of Customer Service Specialists and Product Specialists is here to ensure that products are compared, presented, and considered fairly. Drawing upon our decades of anecdotal experience with literally tens of thousands of product deployments over the years allows us to filter out perceived ergonomic features from actual ergonomic benefits.

If you are seeking an ergonomic assessment, please refer to our EPL Service to find an ergonomics professional in your region.